Log into the EonOne or SANWatch management interface. Navigate to the system information, dashboard, or hardware topology section to view the system serial numbers electronically. Step 2: Access the Official Infortrend Service Portal
TPM vendors support hardware long after Infortrend declares it End of Life (EOL), allowing you to maximize your initial capital expenditure.
If you cannot log in to the portal, you can email the support team directly.
An active warranty on your Infortrend EonStor or EonServ platform is your safety net against data loss and extended operational downtime. By performing routine Infortrend warranty checks and tracking support timelines, you protect your company’s infrastructure, control IT budgets, and ensure your enterprise storage continuously operates at peak efficiency. If you need assistance with an upcoming renewal, tell me: The of your Infortrend array Your current firmware version
: Optional extended warranties can often be purchased to increase coverage by an additional (up to 5 years total). Infortrend Service Options Standard RMA
Log into the EonOne or SANWatch management interface. Navigate to the system information or maintenance tab to view the hardware profile and copy the serial number. Step 2: Access the Infortrend Official Portal
of coverage. This must be bought either at the time of sale or within the regular warranty period. Technical Support
Infortrend makes it straightforward to verify the support status of your devices. To check your warranty, follow these steps. Step 1: Locate Your System Serial Number (S/N)
Controller modules, power supplies, cooling fans, backplanes, host boards, and Infortrend-certified hard drives (HDDs) or solid-state drives (SSDs) purchased with the original system.
: Media and software conformance are guaranteed for 90 days from delivery. Infortrend Service & RMA Process