: Update the OS or Hardware model on your license via the GFI Accounts Portal:
Move to a computer with active internet access to retrieve the file from the official portal.
Locate and copy your unique (or Hardware ID). You will also need your License Number (e.g., GFI registration code). Step 2: Download the License File
The Kerio Control offline license file is a unique .lic file. It allows network administrators to activate the firewall software without an active internet connection. Why Use Offline Activation?
Offline licensing eliminates network timeouts, but introduces new failure vectors. Kerio Control Offline License File
Registering Kerio Control Offline with a License File If your Kerio Control instance is unable to connect to the internet, you can still activate the product by manually downloading and importing a license key file (
When migrating licenses between appliances:
: Ensure your system's time and date are accurate, as significant drifts can cause the Activation Wizard to fail. 4. Why Use an Offline License?
This error occurs if the license file was generated for a different Kerio Control installation. : Update the OS or Hardware model on
Check the system clock on your Kerio Control hardware. Because the firewall cannot sync with public NTP servers, a drifting hardware clock will conflict with the timestamp embedded inside the license file.
Download the file. It will save as a standard file with a .lic extension (e.g., kerio-control.lic ). Step 3: Transfer and Apply the File to Kerio Control
On your internet-connected browser:
Your unique (purchased from GFI or an authorized reseller). Step 2: Download the License File The Kerio
However, if your Kerio Control instance is in a restricted environment, you must use an (usually a .lic file). This file contains the encrypted validation data required to register the product. Key Components of Offline Licensing
The process can be broken down into three simple steps: generating the license.key from the GFI portal, transferring it to the isolated instance, and manually importing it via the Configuration Assistant. By understanding this workflow and being familiar with the common errors and their solutions, you can ensure your Kerio Control firewall remains a reliable sentinel for your network, even when it's completely disconnected from the outside world.
: You will need to contact GFI Customer Care to have the license re-issued for the correct hardware. When you submit your request, be sure to provide your license key, the new hardware box serial number (SN), your Customer ID, and the full name and email address registered to the license.